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Ordering Information for International Website Orders

Not sure which product you need?
With so many different fuses available, finding the correct fuse can be tricky. We can help you find the right product, simply contact us for assistance. Alternatively, read our product tutorials.

How to Order?
Add products to your shopping cart and proceed through the checkout. Payment is NOT required. Once we receive your order enquiry, we will e-mail the freight cost and payment options to you. Should you wish to proceed, goods will be shipped once payment is cleared into our account. Orders not paid within 7 days will be cancelled.

Freight Cost?
Free shipping offer only applies to orders delivered within Australia. We will advise freight cost by email upon receiving your order enquiry as mentioned above in 'How to Order'.

Return of Goods?
Incorrectly ordered goods may be subject to a 20% re-stocking fee, please read our conditions of return.
Payment Options?
We accept bank transfers from all countries and credit card payments from some countries. We will advise your payment options when our staff e-mail an order confirmation to you.

Who Pays Import Duties and Taxes?
Goods shipped outside Australia may incur customs duties, taxes and clearance fees etc. These charges will be payable by the Customer. These fees are not included in any freight fees we may quote or charge. Australian taxes do not apply to goods exported to other countries.

Special Pricing or Large Volume Requirement?
If you are a re-seller, distributor, wholesaler or OEM customer, please contact us and we will be happy to quote on your requirements.

Do you have other outlets?
No. We only sell from our office warehouse located in Melbourne, Australia. View our location and trading hours.
Can I pick-up goods ordered online?
No. Online orders will only be despatched via an agreed freight carrier and will require a signature on delivery.

Is there a minimum order value?
Yes, the minimum goods value for orders shipped to international destinations is AUD 250.00. Orders shipped to countries in the European Union (EU) must meet a minimum goods value of EUR 150.01. Freight is an additional cost.

Order Terms & Conditions
Goods are sold or returned in accordance with our order terms & conditions.
Customer Feedback

" Firstly I'd like to say an enormous thanks to the salesman that called me after I had placed my order to confirm that I didn't require pins, I did actually and he was able to sort me out and update my order and payment to Include them. Sorting it out then meant they all came in the post together at once instead of getting a disappointing shock if they had arrived first.

Shipping was fast and the quality of the products was as I expected.

So over all 11/10 for the transaction. "

Brett L
Received 26/10/23

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