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Ordering Information for International Website Orders

Not sure which product you need?
With so many different fuses available, finding the correct fuse can be tricky. We can help you find the right product, simply contact us for assistance. Alternatively, read our product tutorials.

How to Order?
Add products to your shopping cart and proceed through the checkout. Payment is NOT required. Once we receive your order enquiry, we will e-mail the freight cost and payment options to you. Should you wish to proceed, goods will be shipped once payment is cleared into our account. Orders not paid within 7 days will be cancelled.

Freight Cost?
Free shipping offer only applies to orders delivered within Australia. We will advise freight cost by email upon receiving your order enquiry as mentioned above in 'How to Order'.

Return of Goods?
Incorrectly ordered goods may be subject to a 20% re-stocking fee, please read our conditions of return.
Payment Options?
We accept bank transfers from all countries and credit card payments from some countries. We will advise your payment options when our staff e-mail an order confirmation to you.

Who Pays Import Duties and Taxes?
Goods shipped outside Australia may incur customs duties, taxes and clearance fees etc. These charges will be payable by the Customer. These fees are not included in any freight fees we may quote or charge. Australian taxes do not apply to goods exported to other countries.

Special Pricing or Large Volume Requirement?
If you are a re-seller, distributor, wholesaler or OEM customer, please contact us and we will be happy to quote on your requirements.

Do you have other outlets?
No. We only sell from our office warehouse located in Melbourne, Australia. View our location and trading hours.
Can I pick-up goods ordered online?
No. Online orders will only be despatched via an agreed freight carrier and will require a signature on delivery.

Is there a minimum order value?
Yes, a minimum order value of goods applies to each order and the minimum amount varies by shipping destination. Charges such as freight or order processing fees are in addition to the minimum order values;
Shipping to European Union: EUR 150.01
All other destinations: AUD 100.00

What is the Order Processing Fee?
All international orders below AUD 500.00 worth of goods, will be subject to a AUD 30.00 international processing fee to cover the costs of; calculating shipment weights, obtaining freight quotes, completing customs paperwork and booking a shipment.

Order Terms & Conditions
Goods are sold or returned in accordance with our order terms & conditions.
Customer Feedback

" Goods arrived OK, and we are happy with the products. "

Barry H
Received 21/2/23

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